Terms and Conditions for VIP999 — Please Read Before You Play

1

Introduction and Acceptance of Terms

Welcome to vip999. By accessing the vip999 website at vip999.cash, creating an account, making a deposit or placing any bet or wager on the platform, you are confirming that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms form a binding legal agreement between you and vip999.

If you do not agree with any part of these terms, you must stop using the vip999 platform immediately. Continued use of the website, the mobile interface or any other vip999 product following any update to these terms constitutes acceptance of the updated version.

These Terms and Conditions apply to all users of vip999, including those who browse without registering, registered members who have not yet deposited, and active players. Specific additional terms may apply to individual games, promotions and VIP Club tiers — those will be clearly displayed within the relevant section of the platform.

2

Eligibility and Age Verification

vip999 is strictly a platform for adults. You must be at least 18 years of age to register an account, make any deposit or participate in any game, bet or promotion on vip999. By completing registration, you are confirming that you are 18 or older.

vip999 reserves the right to request proof of age at any point. Age verification documents may include a valid CNIC (Computerised National Identity Card), passport or other government-issued identity document. Failure to provide satisfactory documentation when requested will result in account suspension until verification is complete.

If vip999 has reason to believe that a player is under 18 — whether from documents submitted, information provided during registration or any other indicator — the account will be suspended immediately. Any winnings generated during the period of underage use will be voided and any deposits returned where practicable.

• Minimum age to register and play: 18 years
• Verification may be requested at registration, before first withdrawal or at any time during account activity
• vip999 may use third-party age verification services to confirm eligibility
• Players found to be under 18 will be permanently excluded from vip999

3

Account Registration

Each individual may hold only one account on vip999. Duplicate accounts — multiple accounts registered by the same person, or accounts sharing financial details, device identifiers or IP addresses — are strictly prohibited. Where duplicate accounts are identified, vip999 will close all but the original account and may withhold any bonuses or winnings accumulated across duplicate accounts.

When registering a vip999 account, you agree to provide accurate, truthful and up-to-date information including your full legal name, date of birth, address, contact number and the payment method details you intend to use. You are responsible for keeping your account information current. Any inaccuracy discovered at the time of withdrawal verification may result in payment delays or account suspension.

You are solely responsible for keeping your vip999 login credentials — username and password — confidential. vip999 will never ask for your password through email, live chat or any other channel. If you believe your account has been accessed without your authorisation, contact support immediately and change your password as soon as possible.

4

Deposits and Withdrawals

All transactions on vip999 are conducted in Pakistani Rupees (PKR). vip999 accepts deposits and processes withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer and Visa/Mastercard. Minimum deposit and withdrawal amounts are displayed within the cashier section of your account and may vary by payment method.

Deposits are credited to your vip999 wallet immediately in most cases. If a deposit is not reflected within 30 minutes, contact support with your transaction reference number for assistance. vip999 does not charge deposit fees, though your bank or mobile wallet provider may apply their own charges.

Withdrawals are processed to the same method used for the most recent deposit where possible, as a fraud-prevention measure. Verified accounts typically receive withdrawals within 15 minutes. First withdrawals from a new account may require identity verification before processing. vip999 reserves the right to request supporting documentation for any withdrawal — particularly for large amounts or where account activity has triggered an internal review flag.

• Minimum withdrawal: As displayed in the cashier section (varies by method)
• Withdrawals are processed to verified accounts within 15 minutes in most cases
• vip999 reserves the right to request identity and source-of-funds documentation
• Bonus balances must meet applicable wagering requirements before withdrawal
• Withdrawals to payment methods not used for deposits require additional verification

5

Bonuses and Promotions

vip999 offers welcome bonuses, reload bonuses, cashback promotions, free spins and other promotional offers to registered players. Each promotion has its own specific terms — including eligible games, wagering requirements, time limits and minimum odds — which will be displayed clearly within the promotion itself before you opt in.

Bonus funds are added to a separate bonus balance within your vip999 wallet. Real money stakes are used before bonus funds unless otherwise specified. Wagering requirements must be met before any bonus-derived winnings can be withdrawn. Where a promotion states "no wagering requirement," this means bonus funds are credited as real cash and can be withdrawn without any play-through condition.

vip999 reserves the right to withdraw or cancel any bonus offer at any time, and to void bonus-related winnings if a player is found to have breached the terms of a promotion. Strategies designed to abuse promotions — including but not limited to matched betting through multiple accounts or exploiting software errors — will result in account suspension and forfeiture of funds.

• One welcome bonus per new account — duplicate accounts forfeit all bonus eligibility
• Wagering requirements and time limits vary by promotion — always read the specific terms
• VIP Club cashback has no wagering requirement and is credited as real cash
• Free spins winnings may carry wagering requirements — displayed at the point of award
• Promotions are subject to change or withdrawal at any time without notice

6

Betting and Gaming Rules

All bets and wagers placed on vip999 are subject to the specific rules of each game or sport as displayed within the relevant product section. It is your responsibility to familiarise yourself with the rules before wagering real money. General platform rules that apply across all products are as follows:

• All bets are final once confirmed. Bets cannot be cancelled or amended after submission except through the Cash Out feature where it is available and clearly offered
• In the event of a technical fault or system error affecting odds or game outcomes, vip999 reserves the right to void affected bets and return stakes
• Sportsbook bets are settled according to the official result of the relevant competition. vip999 uses official governing body results for all cricket and football settlement
• Casino game outcomes are determined by independently certified Random Number Generators (RNGs). All RNG certifications are available upon request
• Where an incorrect price is displayed due to a technical error, vip999 reserves the right to settle at the correct price or to void the bet
• Live betting markets may be suspended at any time to reflect match events — suspended markets are clearly indicated on screen

7

Prohibited Activities

The following activities are strictly prohibited on vip999 and will result in immediate account suspension, potential permanent closure and forfeiture of all balances:

• Registering more than one account — whether under your own name, a family member's name or any other identity
• Using fraudulent, stolen or unauthorised payment methods for deposits
• Deliberately exploiting software bugs, glitches or errors to generate profit — these must be reported to support immediately
• Using automated bots, scripts or software to interact with the platform
• Collusion with other players to manipulate game outcomes — particularly in poker or any other multiplayer format
• Engaging in or assisting money laundering activity through the vip999 platform
• Providing false information during registration or identity verification
• Attempting to access another player's account without authorisation
• Using VPNs or other tools to circumvent geographic access controls or account-level restrictions

vip999 cooperates with relevant financial and law enforcement authorities. Where prohibited activities are identified, relevant information may be reported to the appropriate authorities in accordance with applicable regulations.

8

Account Suspension and Closure

vip999 reserves the right to suspend or close any account at any time without prior notice where there is reasonable cause to do so. Reasons for suspension include — but are not limited to — suspected fraud, breach of these terms, failure to complete verification, or where continued account activity poses a risk to the integrity of the platform.

Where an account is closed due to a verified breach of these terms, any remaining balance in the account — including both real money and bonus balances — may be forfeited at the discretion of vip999. Where a balance is retained and returned, it will be sent to the last verified withdrawal method associated with the account.

Players may also request voluntary account closure at any time by contacting vip999 support. This includes temporary cooling-off periods (from 24 hours to 30 days) and permanent self-exclusion for responsible gaming purposes. Permanently closed accounts cannot be reactivated.

9

Responsible Gaming

vip999 takes responsible gaming seriously. Gaming should be an enjoyable pastime — not a source of financial stress or personal difficulty. The platform provides the following responsible gaming tools to all registered players, accessible directly from your account settings at any time:

• Deposit limits: Set daily, weekly or monthly deposit caps. Limits take effect immediately and cannot be increased for 24 hours after being set
• Session time reminders: Receive an alert after any time period you configure, prompting you to review your session
• Reality checks: Regular prompts showing total time played and net result during your current session
• Cooling-off periods: Temporarily suspend your account from 24 hours up to 30 days — useful when you need a break without permanently closing your account
• Self-exclusion: Permanently block access to your vip999 account. Self-exclusion cannot be reversed

10

Privacy and Data

vip999 collects and processes personal data in accordance with its Privacy Policy, which is available at vip999.cash/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that document.

Key data practices at vip999 include: all financial and personal data is encrypted using SSL technology; payment information is not stored beyond what is required for transaction processing; personal data is not sold to third parties; and data may be shared with identity verification providers and payment processors strictly for the purpose of account management and fraud prevention.

11

Intellectual Property

All content on the vip999 platform — including text, graphics, logos, game interfaces, software, data feeds and the vip999 brand identity — is the property of vip999 or its licensed content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display or create derivative works from any vip999 content without prior written permission. This includes game assets, odds data, promotional materials and any other content encountered during your use of the platform.

12

Limitation of Liability

vip999 provides its platform on an "as available" basis. While every effort is made to maintain continuous uptime, vip999 cannot guarantee uninterrupted access to the platform and is not liable for losses resulting from platform unavailability, connection failures, server outages or any other technical issue outside of vip999's direct control.

vip999's liability for any single event or series of related events is limited to the amount you have deposited into your account during the 30 days preceding the event giving rise to the claim. vip999 is not liable for any indirect, consequential or speculative losses howsoever arising.

This limitation does not affect any liability that cannot be excluded under applicable law, including liability for fraud or any other matter where exclusion is not permitted.

13

Amendments to These Terms

vip999 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email and a notice displayed within the platform. The updated terms will specify their effective date. Your continued use of vip999 following the effective date constitutes acceptance of the revised terms.

If you do not agree with a material change to these terms, you should stop using the platform and contact support to close your account. Any balance in your account at the time of closure will be returned to your verified withdrawal method.

14

Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from your use of vip999 that cannot be resolved through the platform's internal complaints process will be subject to the jurisdiction of the relevant competent authority.

vip999 operates the platform in compliance with applicable regulations. Players are responsible for ensuring that accessing and using online gaming services is lawful in their jurisdiction. vip999 does not accept any liability arising from a player using the platform in a jurisdiction where doing so is not permitted by local law.

15

Contact and Complaints

If you have a question about these Terms and Conditions, or about any aspect of your vip999 account, the support team is available 24 hours a day, seven days a week. The fastest way to reach the team is through live chat in your account or via email at support@vip999.cash.

Formal complaints should be submitted in writing by email with a clear description of the issue, your account username and any relevant transaction or game round IDs. vip999 will acknowledge your complaint within 24 hours and aim to provide a full response within five business days. If you are not satisfied with the resolution provided by the support team, you may escalate to the complaints manager by requesting escalation in your email.

vip999 is committed to resolving complaints fairly and promptly. Players who have exhausted the internal complaints process and remain unsatisfied have the right to seek further recourse through applicable external dispute resolution channels.